01
Claim
Give every thread a visible owner
Incoming conversations move from shared uncertainty to a named teammate before a reply starts.
Company-domain shared mailboxes
EmuInbox turns shared email into accountable business work.
Run support@, sales@, and accounts@ from one secure workspace. Assign owners before anyone replies, connect customers and follow-ups, and keep tasks, invoices, documents, and handoffs ready for review.
Assign every customer conversation
Connect emails to customers and follow-ups
MFA, permissions, and reviewable history
support@Owner claimed
Refund request assigned to Maya
sales@Follow-up set
Opportunity follow-up due today
accounts@Review ready
Invoice and eSign approval logged
MFA login
Individual access without shared passwords.
Encrypted sensitive data
Security controls are included by default.
Role-based access
Each teammate stays inside the right mailbox scope.
Reviewable history
Assignments, replies, approvals, and handoffs stay visible.
Operating rhythm
The shared inbox becomes an operating trail.
EmuInbox gives each mailbox a repeatable control loop: claim the work, connect the customer context, move the next action forward, and leave a reviewable record.
Most shared inbox problems are not message problems. They are ownership and follow-up problems. The interface has to make responsibility visible before the reply is sent, then keep the next action attached to the customer.
Before EmuInbox
No more "Who replied?" confusion
Give every incoming thread a clear owner before work starts, so teammates know who is handling the customer.
Context that stays with the customer
Keep sender history, contact notes, related todos, and operational records beside the conversation.
Follow-ups that don't disappear
Turn email-triggered work into owned todos, calendar reminders, opportunities, invoices, or document actions.
Compliance-ready audit trail
Keep assignments, handoffs, replies, signatures, approvals, and sensitive workflow events reviewable.
02
Connect
Keep customer context beside the mailbox
Status, todos, sender history, opportunities, invoices, and internal notes stay attached to the work instead of scattered through chat.
03
Follow up
Move the conversation into the next action
Turn email-triggered work into due dates, task owners, calendar follow-ups, document steps, and billing actions.
04
Review
Turn handoffs into evidence
Assignment history and activity logs make it clear what happened, who handled it, and what needs follow-up.
Scenarios
Different teams, one accountable operating model.
Support, sales, billing, finance, compliance, and admin teams can keep mailbox work visible without spreading responsibility across personal inboxes.
support@
01Support and service
Triage inbound requests with named owners, customer context, internal notes, and follow-up tasks that stay attached to the thread.
Owner, status, customer context, todos, documents, and audit history stay together.
sales@ / info@
02Sales and revenue
Route leads, track opportunities, avoid duplicate outreach, and keep next steps visible from the shared address customers already know.
Owner, status, customer context, todos, documents, and audit history stay together.
accounts@ / admin@
03Billing and operations
Handle billing questions, invoice follow-ups, eSign documents, compliance handoffs, and admin requests with audit-ready history.
Owner, status, customer context, todos, documents, and audit history stay together.
Integrations
Keep the mail provider. Replace the operational gaps around it.
EmuInbox works around the company-domain email your team already depends on, adding ownership, customer context, and operational workflow without turning provider migration into the project.
Google Workspace
Connect company-domain mailboxes your team already uses, then add ownership and workflow context around them.
Microsoft 365
Support shared mailbox operations across Office 365 environments without making provider migration the project.
Other providers
Evaluate custom provider setups for teams that need domain, mailbox, or deployment guidance before rollout.
Company-domain mail stays recognizable.
The product story is not a new inbox for its own sake. It is a safer working layer for the addresses customers already know, with the surrounding tasks, records, and approvals connected.
Feature system
Every feature keeps the next owner and next action visible.
The product surface starts with shared mailbox ownership, then expands into customer records, todos, opportunities, invoices, eSign documents, operational workspaces, and audit-ready history.
Inbox ownership
Owners, permissions, signatures, and controlled access.
Shared mailbox ownership
Assign, reassign, and track every company-domain email conversation with clear responsibility before anyone replies.
No password sharing required
Teammates use their own accounts to access shared mailboxes securely with role-based permissions.
Consistent email signatures
Standardize team signatures across shared email inboxes while allowing role-based variations when needed.
Customer workflow
Context, todos, follow-ups, and workload visibility.
Sender and company context
Review customer details, communication history, notes, and related contact records in one place before the team replies.
Task and follow-up tracking
Turn emails into owned todos, due dates, comments, attachments, and calendar follow-ups across teams.
Dashboard visibility
See workload, response risk, module shortcuts, and action status before unresolved customer work becomes invisible.
Operations layer
Documents, invoices, eSign, workspaces, and audit history.
Opportunities, invoices, and eSign
Move email-triggered work into pipeline actions, invoice follow-up, document sending, signing, receipts, and audit events.
Operational workspaces
Coming soonSupport accounting-adjacent workflows, files, prompts, settings, notifications, and custom operational processes as teams grow.
Security and audit readiness
MFA, permission scope, encrypted sensitive metadata, file controls, and activity history support reviewable operations.
Plans
Start small, keep the operating model intact.
Plan differences are about scale, storage, support, and advanced rollout needs. The shared mailbox discipline, customer context, and follow-up model start at the first tier.
Free
For a small team testing accountable shared email.
Basic
For teams moving daily mailbox work into customers, todos, and reviewable history.
$19.9
Per user/month
$215 per user/year, 10% off
- Purchased login users
- 20 shared mailboxes
- Permission controls
- 10GB file storage per user
- Email support
Pro
RecommendedFor growing teams that need higher limits, more customer context, and priority support.
$29.9
Per user/month
$320 per user/year, 11% off
- Purchased login users
- 20 shared mailboxes
- 5,000 customers
- 20GB file storage per user
- Priority support
Custom
For organizations with custom workflows, deployment, or operational workspace needs.
Custom
- Custom users and mailboxes
- Workflow integration
- Document and operations workflows
- Custom feature development
- On-premises deployment option
- Dedicated support
Feature comparisonScrollable table
| Feature | Free | Basic | Pro | Custom |
|---|---|---|---|---|
| Login users | 12 | As purchased | As purchased | Custom |
| Shared mailboxes | 12 | 520 | 520 | Custom |
| Two-factor authentication | Included | Included | Included | Included |
| Sender scanning | Included | Included | Included | Included |
| Customer-associated email display | Included | Included | Included | Included |
| Customers | 200 | 2000 | 5000 | Custom |
| File storage | 2GB | 10GB / user | 20GB / user | Custom |
| Todo | 500 | 10,000 / user | 20,000 / user | Custom |
| Calendar | Included | Included | Included | Included |
| Contact record | 2,000 | 20,000 / user | 50,000 / user | Included |
| Custom signature | Not included | Included | Included | Included |
| Shared mailbox permission control | Not included | Included | Included | Included |
| Workflow integration | Not included | Not included | Not included | Included |
| Custom feature development | Not included | Not included | Not included | Included |
| On-premises deployment option | Not included | Not included | Not included | Included |
| Technical support | Not included | Priority | Dedicated |
Operator notes
The proof is less private inbox memory.
Teams care less about dashboard polish and more about whether owners, follow-ups, and sensitive handoffs are obvious. These notes reflect that operating shift.
"We moved our support@ workflow into EmuInbox and immediately reduced duplicate replies across shifts."
Rachel Kim
Head of Support, Nimbus Commerce
"Ownership and visibility in our sales@ inbox got much clearer. Everyone sees status without pinging each other."
Daniel Ortiz
Sales Operations Manager, Brightlane
"For accounts@, the audit trail is a big win. Billing follow-ups and approvals no longer live in private inbox memory."
Ivy Chen
Finance Lead, Northbay Labs
Company-domain services
Accountable communication often starts before the inbox.
For teams that need operational help around the domain itself, EmuInbox can support registration, website setup, mailbox configuration, deployment, and maintenance.
Domain registration support
Help your team register and manage company domains with clear ownership and renewal planning.
Website design services
Provide practical company website design aligned with your brand, messaging, and customer journey.
Company email setup and management
Set up and maintain company-domain email accounts, including mailbox configuration and policy guidance.
Website deployment and maintenance
Deploy and maintain company websites with routine updates, operational checks, and infrastructure support.
FAQ
Questions teams ask before rollout
Short answers for security, provider support, workflow scope, and company-domain operations.
EmuInbox: company email that becomes accountable work
EmuInbox is a company-domain communication and operations workspace for teams that need shared email, customers, tasks, documents, invoices, and audit history to stay connected.
Vision
Build a secure company-domain communication and operations workspace for teams whose work still starts in email.
Mission
Turn customer conversations into owned work with context, follow-up, permissions, and reviewable operational history.
Contact
Ready to make company email accountable?
For questions, custom workflow requirements, or trial applications, contact us through chat or email.